Sales Support Advisor

Samantha Stanford

Description

The Sales Support Advisor monitors your client communication channels to identify objections in real-time and respond with strategic, pre-approved messaging. It scrapes emails and meeting transcripts for common pushbacks/objections – such as pricing concerns, timeline hesitations, or feature limitations – and generates customized replies based on proven sales language and company positioning. This agent supports the sales and account teams by saving time, increasing response consistency, and improving objection conversion rates. It fits within the sales and client success workflows and plays a key role during discovery calls, upsells, renewals, and deal negotiations.

Skills

Skills: Real-time objection detection from emails, and call transcripts Objection categorization and tagging (e.g., price, timing, product limitations) Pre-approved sales messaging deployment tailored to objection type and customer profile Knowledge of company positioning, value props, and competitive differentiators Context-aware response generation based on objection response Collaboration with sales reps to refine and align messaging playbooks Automation tool proficiency for monitoring and triggering responses (e.g., via CRM, Slack, or email) Sales enablement alignment to ensure objection handling reflects current strategy

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