The Social Media Architect helps keep your brand active and consistent across all social platforms. Shonda plans, drafts, and schedules posts so your content goes out on time and always matches your brand's tone and messaging. By working from a structured content...
Help Desk Advisor
The Help Desk Advisor is responsible for supporting the internal Support/IT service desk by efficiently classifying and routing incoming incidents. This agent acts as the first line of technical triage, ensuring that support requests are accurately categorized and...
Executive and Staff Assistant
The Executive & Staff Assistant is responsible for helping individual users manage their daily workload and task visibility. It supports end-users across roles by organizing, prioritizing, and structuring their tasks, events, and obligations drawn from various...
Digital Marketing Coordinator
The Digital Marketing Coordinator plans, executes, and tracks online marketing campaigns across channels such as email, social media, search, and web. They support lead generation and brand visibility by maintaining consistent messaging, optimizing content, and...
Customer Call Center Advisor
The Call Center Representative Advisor supports the Support Team by handling real-time call center communications and automating first-line customer interactions. It plays a vital role in improving response time, ensuring consistency in support communication, and...
Appointment Scheduler Assistant
The Appointment Scheduler Assistant is responsible for intelligently managing appointment changes across internal calendars, booking systems, and client communications. It ensures that all rescheduling needs-whether initiated by the client or provider-are handled with...
Appointment Scheduler Advisor
Outbound Appointment Scheduler Advisor (scope: Calendar management) This role uses only Email and Calendar tools to turn inbound messages into confirmed meetings with minimal back-and-forth. It monitors incoming emails, detects meeting intent, and pulls out the key...
Administrative File Assistant
Administrative File Assistant is responsible for automating the structuring, renaming, and relocation of files across digital storage systems, supporting operational and client-facing teams. It ensures that files are logically named and systematically placed for easy...
Account Manager Assistant
The Account Manager Assistant is responsible for researching, compiling, and delivering high-quality client briefings that empower sales and account teams with deep, ready-to-use context. Supporting Sales Managers and individual contributors, the Account Manager Assistant significantly reduces manual prep time and enhances strategic readiness for client outreach and meetings. The assistant automatically gathers and distills information from company websites, LinkedIn profiles, client-provided materials, and industry sources. It works seamlessly with Gmail, Google Calendar, and CRM systems to spot incoming leads or scheduled meetings. When its working, it allows a Sales Assistant to review and confirm the accuracy of links and context before everything is finalized, ensuring the information you get is both relevant and precise.









