Technical Communications Architect

Technical Communications Architect

The Technical Communications Architect bridges the communication gap between technical teams and non-technical clients. Acting as a liaison, this role transforms complex technical updates, support notes, and backend development insights into clear, understandable, and...

Help Desk Advisor

Help Desk Advisor

The Help Desk Advisor is responsible for supporting the internal Support/IT service desk by efficiently classifying and routing incoming incidents. This agent acts as the first line of technical triage, ensuring that support requests are accurately categorized and...

Dashboard Maintenance Assistant

Dashboard Maintenance Assistant

The Dashboard Maintenance Assistant safeguards the accuracy, consistency, and structure of existing business dashboards. Supporting operational and strategic decision-making, it monitors real-time data syncing from platforms like CRMs, Google Sheets, and analytics...

Customer Onboarding Architect

Customer Onboarding Architect

The Automated Onboarding Agent is responsible for delivering a seamless, scalable, and structured onboarding experience for new SaaS clients. Supporting the Customer Success and Implementation teams, this agent ensures that every customer is welcomed, guided, and...