The Technical Support Ticket Assistant is responsible for managing the intake, classification, and routing of technical support tickets to ensure fast, accurate resolution. Acting as the first line of triage, this role leverages automation and predefined workflows to...
The Sales Cancellation Assistant is responsible for managing the end-to-end lifecycle of customer cancellations across both internal systems and client interactions. This role ensures every cancellation request is processed smoothly, with a consistent, retention-first...
Refund Processor Assistant is responsible for automating client refund transactions, ensuring that any customer-initiated refund is processed accurately and returned via the original payment method. Keegan AGENT supports the finance, billing, and customer service...
Payroll & Timesheet Assistant, with expertise in both hourly and salaried payroll environments, he ensures that every timesheet is accounted for. Supports finance and HR teams by collecting time records, applying leave and overtime rules, and preparing detailed...
Invoice Reminder Architect responsible for ensuring timely payment processing by checking payment statuses and sending reminders. She supports the finance and accounts teams by automating the invoice reminder process. Uses automated workflows to check payment...
