The Technical Communications Architect bridges the communication gap between technical teams and non-technical clients. Acting as a liaison, this role transforms complex technical updates, support notes, and backend development insights into clear, understandable, and...
The FAQ/Knowledge Base Architect turns common support questions into clear, reusable answers. It connects customer inquiries with existing resources, highlights gaps where new content is needed, and helps build a structured self-service library. Over time, it ensures...
The Automated Onboarding Agent is responsible for delivering a seamless, scalable, and structured onboarding experience for new SaaS clients. Supporting the Customer Success and Implementation teams, this agent ensures that every customer is welcomed, guided, and...
The Proposal Builder Coordinator is responsible for converting spoken client input into structured, accurate, and customized sales proposals. It supports the Sales team by streamlining the intake of verbal requests, automating proposal creation, and ensuring all...
