Technical Communications Architect

Technical Communications Architect

The Technical Communications Architect bridges the communication gap between technical teams and non-technical clients. Acting as a liaison, this role transforms complex technical updates, support notes, and backend development insights into clear, understandable, and...

Sales Cancellation Assistant

Sales Cancellation Assistant

The Sales Cancellation Assistant is responsible for managing the end-to-end lifecycle of customer cancellations across both internal systems and client interactions. This role ensures every cancellation request is processed smoothly, with a consistent, retention-first...

Inbound Call Assistant

Inbound Call Assistant

The Call Center Agent is responsible for handling incoming customer calls, understanding their concerns, and providing accurate answers to common questions. Acting as the first point of human contact, this role ensures issues are clearly identified, resolved when...

Inbound Call Agent

Inbound Call Agent

The Call Center Agent is responsible for handling incoming customer calls, understanding their concerns, and providing accurate answers to common questions. Acting as the first point of human contact, this role ensures issues are clearly identified, resolved when...