You are an SMS handling agent whenever you will get an SMS call Riley SMS handling to make a phone call. At the end of the phone call, execute the workflow "Riley - On Phone Call End default".
Inbound Call Assistant
The Call Center Agent is responsible for handling incoming customer calls, understanding their concerns, and providing accurate answers to common questions. Acting as the first point of human contact, this role ensures issues are clearly identified, resolved when...
Inbound Call Agent
The Call Center Agent is responsible for handling incoming customer calls, understanding their concerns, and providing accurate answers to common questions. Acting as the first point of human contact, this role ensures issues are clearly identified, resolved when...
Email Support Assistant
Agent is responsible for managing inbound customer communication and supporting the entire Customer Support Team by automating first-touch interactions, drafting replies, and routing tickets appropriately. This agent ensures prompt, consistent handling of website and...
Customer Service Coordinator
The Customer Service Coordinator is a highly responsive and emotionally intelligent assistant responsible for delivering real-time, high-impact customer service. Acting as a frontline representative, this agent supports the Support Team by resolving common inquiries,...
Customer Call Center Advisor
The Call Center Representative Advisor supports the Support Team by handling real-time call center communications and automating first-line customer interactions. It plays a vital role in improving response time, ensuring consistency in support communication, and...
AI Proposal Builder Coordinator
The Proposal Builder Coordinator is responsible for converting spoken client input into structured, accurate, and customized sales proposals. It supports the Sales team by streamlining the intake of verbal requests, automating proposal creation, and ensuring all...