AI RECEPTIONIST FOR HOME SERVICES
Every Call Answered. Every Lead Captured. Every Job Booked.
Rebecca answers your phones, chats, and after-hours calls — so your business keeps running while your crew is on the job.
Home service companies lose an average of 35% of inbound leads to missed calls and slow response times. Rebecca is a 24/7 AI receptionist who picks up every call, qualifies every lead, books every appointment, and logs everything directly into your CRM — before your competitor’s voicemail even picks up.
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62%
of callers won’t leave a voicemail — they call your competitor
<60 sec
Average time for Rebecca to answer, qualify, and route any inbound call
24/7
Rebecca works nights, weekends, and holidays — your crew doesn’t have to
THE REAL COST OF A MISSED CALL
Your crew is on the job. Who’s covering the phones?
A homeowner needs an emergency electrician. They call you at 7:15 on a Tuesday evening. Your team is wrapping up a job. Nobody picks up. They call the next company on Google — and book a job that should have been yours.
This happens every day in home services. Not because your team doesn’t care. Because your team is out in the field doing the work you hired them to do. They can’t drive a truck and answer a call simultaneously.
The result is a response problem that masquerades as a staffing problem. You don’t need another dispatcher. You need a system that never misses an interaction — and routes everything to the right person with context already attached.
Rebecca fixes the response problem. Permanently.
HOW IT WORKS
Installed once. Running in 24 hours. Works inside the tools you already use.
Rebecca answers every inbound call and chat, immediately.
No hold music. No voicemail prompts. No after-hours black hole. Every person who reaches out — phone, website chat, or after-hours inquiry — gets a live, warm response within seconds. Rebecca identifies who they are, what they need, and whether they are a new prospect or an existing customer.
She qualifies the lead, captures the information, and books the job.
She logs everything and routes the conversation to the right person.
1000s
of concurrent inbound calls handled without a queue
<60 sec
Average time to answer and begin qualifying a new caller
~2 min
Average call resolution time — qualified, routed, or booked
30%
Deflection to human — freeing your team for high-value work only
Rebecca does not slow down at 5pm. She does not have a bad day. She handles every interaction the same way — warm, precise, and complete.
WORKS WITH YOUR EXISTING TECH STACK
Rebecca plugs directly into the CRM your team already uses.
No migrations. No new software to learn. No disruption to how your team works. Rebecca connects to your existing field service platform and logs every interaction automatically — creating or updating customer records, generating job requests, and attaching full call context before your dispatcher even opens the record.
Service Titan
Auto-creates customer records and job requests. Logs call details and routes to the right tech or dispatcher.
HouseCall Pro
Captures lead data, books appointments directly into your schedule, and syncs customer records in real time.
Jobber
Generates new requests, updates client records, and attaches call notes — so your office team has full context on every inquiry.
Using a different platform? Rebecca integrates with most major field service management tools. Contact us to confirm compatibility before you sign anything.
BUILT FOR THE TRADES
Rebecca understands home services. Not just call handling.
Home service businesses operate differently from a law firm or a SaaS company. Emergency dispatch. Seasonal surges. Multiple techs in the field. Customers who call from three different numbers depending on who is home. Rebecca is trained for this environment — not retrofitted to it.
Electricians
Emergency calls at 9pm don’t wait until morning. Rebecca answers, assesses urgency, and dispatches accordingly — capturing permit details, service address, and job scope before your tech leaves the shop.
Plumbers
Burst pipe at 2am. Rebecca takes the call, captures the situation, confirms the address, and routes the emergency flag to your on-call tech — with full notes already attached to the job.
Roofers
Storm season generates more calls than any team can handle. Rebecca scales instantly — handling concurrent inquiries, booking inspections, and qualifying insurance-related jobs without a hold queue.
HVAC
Summer heat and winter freezes drive call spikes your team can’t predict. Rebecca absorbs the surge, qualifies emergency vs. maintenance calls, and ensures every hot or cold homeowner gets an immediate response.
Landscapers & Lawn Care
Seasonal onboarding, recurring schedule calls, and quote requests flood your line in spring. Rebecca handles the volume, books the estimates, and keeps your schedule full without adding office staff.
General Contractors
Project inquiries, subcontractor coordination calls, and client check-ins all hit the same line. Rebecca separates, routes, and documents each one — so nothing falls through and your PM stays focused on the build.
WHAT REBECCA DOES
Every skill, explained.
Always-On Inbound Coverage |
Monitors phone and live chat simultaneously, 24 hours a day, 7 days a week. No hold queues. No missed calls because your dispatcher was handling a job site issue. |
Lead Capture & CRM Logging |
Captures contact details, service type, address, and urgency on every call. Creates or updates the customer record in ServiceTitan, HouseCall Pro, or Jobber before the call ends. |
Appointment Scheduling |
Accesses live calendar availability and confirms estimates, service visits, and consultations on the spot. No scheduling links. No call backs required. The appointment is booked before the conversation ends. |
Intelligent Call Routing |
Identifies the nature of every inbound call — new lead, existing customer, emergency, billing, or scheduling — and routes to the right person immediately with full context attached. Your dispatcher receives a briefing, not a voicemail. |
After-Hours Intelligence |
After hours, Rebecca does not take a message. She engages fully — answering questions from your approved knowledge base, capturing every detail, and ensuring your team has a complete briefing ready the moment business hours resume. |
Emergency Triage & Dispatch |
Identifies emergency calls — burst pipes, outages, downed trees, HVAC failures — and routes them with immediate priority flags to your on-call tech. Every second matters on an emergency. Rebecca does not put those calls on hold. |
Human-Grade Communication |
Rebecca does not sound like a robot. She adapts her tone to match the nature of the inquiry — calm and efficient on a routine estimate request, measured and reassuring on a late-night emergency call. Customers feel heard, not processed. |
Stop losing jobs to voicemail.
Rebecca is ready to go live in your business within 24 hours. The setup is handled by our team. The results are measurable from day one.
Call Us Now
727-219-2132
Book a Meeting
30-Minute Guaranteed ROI Call
Email Us
info@studio98.com
QUICK ANSWERS FOR HOME SERVICE OWNERS
What home service companies need to know about AI receptionists.
What is an AI receptionist for home services?
An AI receptionist for home services is a software agent that answers inbound calls, texts, and web chat inquiries on behalf of a plumbing, electrical, HVAC, roofing, or landscaping company — 24 hours a day. It qualifies leads, books appointments, and logs customer data into field service platforms like ServiceTitan, HouseCall Pro, and Jobber without human intervention.
How does an AI receptionist integrate with ServiceTitan?
Rebecca connects to ServiceTitan via API integration. When a call is received, she captures the caller’s information, creates or matches an existing customer record, logs call notes, and generates a job request — all automatically. Dispatchers receive a fully populated record, not a raw voicemail.
Can an AI receptionist handle emergency service calls?
Yes. Rebecca identifies emergency indicators in real time — words and phrases associated with flooding, outages, gas issues, HVAC failures, or structural damage — and immediately routes the call with an emergency priority flag to the on-call technician. She does not put emergency callers on hold or defer to a callback.
What is the difference between an AI receptionist and a voicemail system?
A voicemail system records a message and waits for a human to act on it. An AI receptionist engages the caller immediately, qualifies their need, books their appointment, logs their information, and routes the interaction to the right person — all without human intervention and with no delay. Voicemail loses leads. An AI receptionist captures and converts them.
How quickly can an AI receptionist be deployed for a home service company?
Rebecca can be deployed and live within 48 hours for most home service businesses. Our team handles the setup, CRM connection, and knowledge base configuration. No new software is required on your side. Your team continues using the same dispatch tools they already know.
How much does an AI receptionist cost compared to a human dispatcher?
A full-time human receptionist or dispatcher typically costs between $35,000 and $55,000 per year in salary alone — plus benefits, training, and turnover cost. An AI receptionist operates at a fraction of that cost, handles unlimited concurrent calls, and works every hour of every day. Contact us for current pricing specific to your call volume and integration needs.
FREQUENTLY ASKED QUESTIONS
What home service owners ask before they get started.
Does Rebecca sound like a robot?
No. Rebecca is trained to communicate naturally — adapting her tone to match the caller and the situation. On a routine estimate request, she is friendly and efficient. On an emergency call, she is calm and reassuring. Most callers do not realize they are speaking with an AI until they are told.
What happens when a caller wants to speak to a real person?
Rebecca identifies these requests and routes the call immediately. If your team is available, she connects the caller in real time. If not, she fully documents the interaction, schedules a callback, and ensures the right team member has complete context before they dial.
Can Rebecca handle multiple calls at the same time?
Yes. Rebecca handles thousands of concurrent inbound calls without a hold queue. During a storm, a heat wave, or a major seasonal surge, every caller gets an immediate answer regardless of how many calls are coming in simultaneously.
Do I need to replace my CRM or dispatch software?
No. Rebecca integrates with the platforms you already use — ServiceTitan, HouseCall Pro, and Jobber are all supported. She works inside your existing tech stack, not on top of it.
What information does Rebecca capture on a typical call?
Caller name, phone number, service address, type of service needed, urgency level, preferred appointment window, and any relevant details the caller provides. All of this is logged into your CRM automatically before the call ends.
Can Rebecca book appointments directly into our schedule?
Yes. Rebecca accesses your live calendar availability and confirms appointments on the spot. The customer receives a confirmation, and the job appears in your dispatch system immediately — no manual entry required.
What happens after hours when our team is unavailable?
How long does setup take?
Is there a contract?
What if I use a different CRM than ServiceTitan, HouseCall Pro, or Jobber?
Rebecca integrates with most major field service management platforms. Contact us directly at info@studio98.com or call 727-219-2132 to confirm compatibility with your specific stack before committing.
READY TO STOP MISSING JOBS?
Calls, Answered. Leads, Captured. Jobs, Booked.
Rebecca is live in your business within 24 hours. Setup is handled by our team. Results are measurable from day one.